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Operations Supervisor

2 months ago

Newtown, Connecticut, United States ARCH Global Precision company Full time
Key Responsibilities

As an Operations Supervisor, your role encompasses the following essential functions. Additional responsibilities may be assigned as needed.
  • Lead and foster positive employee relations through effective communication, coaching, training, and professional development.
  • Manage the production schedule to ensure optimal workload distribution, thereby enhancing overall productivity.
  • Provide guidance for problem-solving to promote swift improvements and strengthen workplace relationships.
  • Engage in strategic planning and execution aimed at boosting profitability, productivity, and operational efficiency across the organization.
  • Ensure adherence to company standards regarding cost management, waste minimization, quality assurance, OSHA regulations, safety protocols, and timely delivery at the most economical cost.
  • Assess operational staffing requirements and ensure alignment with company policies.
  • Support budgeting, planning, and auditing as necessary, while generating reports to ensure that operational targets are met.
  • Identify, communicate, and spearhead the implementation of capital investments and enhancement projects in collaboration with the Facilities & Deburring Manager.
  • Oversee compliance with state and federal regulations.
  • Manage the deployment of policies related to Lean Manufacturing techniques, quality assurance, cost efficiency, timely delivery, customer satisfaction, employee relations, visual management, and performance metrics.
  • Implement process improvements and management strategies to achieve higher returns on investment and optimize workflow.
  • Regularly interact with the executive team and departmental leaders to ensure alignment of operational priorities with the overall direction of the company.
  • Continuously explore and propose process enhancement measures for consideration by the Business Unit President.
  • Participate in vendor negotiations to ensure product relevance and cost-effectiveness.
  • Perform other related duties as assigned.
Required Competencies

To excel in this position, candidates should demonstrate the following competencies:

Leadership: Inspire and motivate team members to achieve high performance; effectively influence the actions and opinions of others.

People Management: Cultivate the skills of subordinates and encourage their professional growth; enhance processes, products, and services.

Strategic Insight: Formulate strategies to achieve organizational objectives; recognize the strengths and weaknesses of the organization.

Quality Focus: Exhibit accuracy and thoroughness; seek opportunities to enhance quality; apply feedback to improve performance; monitor personal work to ensure quality standards are met.

Business Acumen: Display a focus on profitability; demonstrate an understanding of market dynamics and competition; align work with strategic objectives; develop and implement cost-saving initiatives; contribute to revenue and profit growth; conserve organizational resources.

Adaptability: Adjust to changes in the work environment; manage competing demands; modify approaches or methods to best suit the situation; effectively handle frequent changes, delays, or unexpected events.

Qualifications and Educational Background
  • College Degree, High School Diploma, Trade School Certificate, or equivalent.
  • Five to seven years of relevant experience in a manufacturing environment, or an equivalent combination of education and experience.
Additional Skills Required
  • Customer Service: Respond promptly to customer needs; solicit feedback to enhance service; fulfill service requests and commitments.
  • Communication: Demonstrate strong listening and comprehension skills.
  • Business Insight: Understand the business implications of decisions; display a focus on profitability; demonstrate knowledge of market trends and competition; align work with strategic goals.
Language Proficiency

Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedural manuals. Proficient in effectively presenting information and responding to inquiries from groups of managers, clients, customers, and the public.

Mathematical Proficiency

Ability to work with mathematical concepts such as probability and statistical inference, as well as the fundamentals of geometry and trigonometry. Capable of applying concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Skills

Ability to solve practical problems and address a variety of concrete variables in situations with limited standardization. Capable of interpreting various instructions provided in written, oral, diagrammatic, or schedule form.

Computer Proficiency

To perform this role successfully, an individual should be proficient in Microsoft Office Software, particularly Microsoft Word and Microsoft Excel.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, stand, and walk in both office and shop environments.

Work Environment

The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The office is situated near the manufacturing facility, resulting in a moderate noise level in the work environment.
  • This position requires an onsite presence and may involve flexible hours to facilitate interaction with various shifts.