Lead IRM Solutions Architect

2 weeks ago


New York, New York, United States Infosys Consulting Full time

IRM Solutions Architect (ServiceNow)

About the Role

As a seasoned ServiceNow IRM Solutions Architect, you will spearhead, strategize, and execute ServiceNow GRC initiatives. You will act as the primary technical expert contributing to the configuration, development, support, and upkeep of the ServiceNow IRM deployment. Your expertise in ServiceNow IRM module development principles will empower team leads and stakeholders to craft enterprise business solutions for our clients, leveraging industry methodologies and best practices.

Key Responsibilities:

  • Leverage GRC/IRM technical expertise to guide developers while also engaging hands-on in delivering solutions across the platform.
  • Collaborate directly with clients to identify critical risks, design frameworks for managing them, and implement GRC technology solutions that enhance the effectiveness and efficiency of risk management programs.
  • Assist in project scoping and proposal development, steering the implementation and advising on viable technical solution options throughout the project lifecycle.
  • Develop and present workshop materials, execute elements of solution implementation, and ensure the completion of key project deliverables.
  • Contribute to the creation of new practice solutions and offerings.
  • Drive continuous improvement and optimization of our capabilities.
  • Lead efforts in requirements gathering and the development/documentation of process workflows.
  • Design ServiceNow solutions and manage the transition of developments from DEV to TEST to PROD using Agile methodologies.
  • Translate requirements/stories and mock-ups into fully functional features by collaborating closely with the team lead.
  • Fulfill additional duties as assigned or directed.

Additional Responsibilities:

Demonstrate experience in creating workflows within ServiceNow.

Possess knowledge of Risk and Compliance Management Modules within ServiceNow.

Maintain a proficient understanding of the ServiceNow platform and its products through webinars, case studies, training, and other available resources.

Mentor Developers and Technical Consultants regarding technical design standards and the implementation of best practices.

Contribute to the ongoing enhancement of Delivery Services processes while considering customer needs and requirements.

Exhibit comfort in a fast-paced work environment and adapt to rapidly changing business drivers.

Provide mentorship and guidance to team members.

Basic Qualifications:

  • Bachelor's degree in Computer Science or a related field.
  • Strong technical background in GRC/IRM.
  • Over 10 years of experience in Financial Services, with a minimum of 5 years in ServiceNow.
  • Prior experience in a consulting or client-facing role.
  • In-depth understanding of ServiceNow best practices and ongoing knowledge of the latest ServiceNow features.
  • ServiceNow Certified System Administrator.
  • ServiceNow Certified System Implementation Specialist Certification.

About Us:

Infosys Consulting is the global management and technology consulting practice of Infosys, a leading provider of technology services and consulting. We combine proven methodologies, innovative thinking, and disruptive technology to empower leaders of the world's top brands to embark on a path of smart transformation. Together with our clients and partners, we co-create and implement pragmatic strategies and solutions that transform organizations and shape the future of business.

Our rapidly growing consultancy offers our consultants:

· The opportunity to design and implement comprehensive solutions at scale.

· A flat organizational structure with direct access to senior leadership.

· An entrepreneurial environment filled with bright, highly motivated consultants.

· Opportunities for motivated consultants to make a positive impact in local communities.

· The ability to shape your career and drive your professional learning and development.

· A truly global culture.

We have a presence in over 20 countries, with our U.S. hub office cities including major metropolitan areas.

Along with competitive compensation, as a full-time employee of Infosys, you will also be eligible for a comprehensive benefits package:

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance options (Accident, Critical Illness, Hospital Indemnity, Legal)
  • 401(k) plan with contributions based on salary level
  • Paid holidays and Paid Time Off

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.



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