Accounts Receivable Billing and Closing Director

22 hours ago


Winter Garden, Florida, United States RealManage Full time
Job Summary

We are seeking a highly skilled and experienced Manager, Accounts Receivable Billing and Closing to join our team at RealManage. As a key member of our operations team, you will be responsible for managing the client service accounts receivable of community association clients and their underlying property owners/members.

Key Responsibilities
  • Timely and accurate processing of daily work queues, including coupons, statements, billing, and closings
  • Weekly reports on department service metrics and work queues
  • Service provider relationship management with respect to service provider billing/AR
  • Client and service provider satisfaction with the underlying department processes
  • New client integration planning and consultation
  • Recruiting, hiring, training, reviewing, and mentoring staff
  • Development, implementation, and maintenance of department and client community SOPs and internal controls
  • Trouble-shooting and resolving escalated issues
  • Financial consultation with property managers, general managers, and community Board of Directors with respect to billing and AR matters
  • Process improvement recommendations and implementation
  • Becoming a subject matter expert in the CiraConnect technology platform with respect to accounts receivable services
Requirements
  • Accounting, finance, or general business degree from a 4-year accredited college/university
  • 5 years minimum experience as a consumer Accounts Receivable or Revenue Manager/Controller/Accounting Manager level or higher
  • Supervision of a billing, accounts receivable, or revenue department with a minimum of 5 employees
  • Proven experience in a high-volume receivables operation
  • Strong understanding of internal control concepts and processes related to billing/AR payment processing
  • Real estate, property management, and/or outsourcing industry experience (2+ years of recent experience) a plus
  • Hands-on experience with a mid-to-upper-tier accounting software package
  • Exceptional computer skills (power user)
  • Strong organizational and prioritization skills
  • Strong interpersonal/communication (written and verbal) skills
  • Ability to work efficiently in a dynamic, challenging, high-change/growth environment
  • Ability to travel (5-10%)
What We Offer
  • $45,000 to $65,000 based on education and experience
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Insurance
  • HSA (Required High Deductible Medical Plan to be eligible)
  • FSA
  • Education Reimbursement
  • 401K matching
  • Employee Assistance Program (EAP)
  • 11 paid Holidays


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