Field Service Technician

2 weeks ago


Chicago, Illinois, United States RF TECHNOLOGIES INC Full time
Job Overview

At RF Technologies Inc., we are seeking a skilled Field Service Technician to join our team. As a key member of our customer support team, you will be responsible for providing exceptional on-site service support to our customers.

Key Responsibilities
  • Provide expert on-site service support, including problem diagnosis, analysis, and repair services.
  • Install and configure low voltage systems and RF equipment.
  • Assume ownership of customer issues and ensure timely resolution.
  • Maintain effective communication with customers throughout the service process.
  • Ensure high-quality workmanship and meet customer expectations.
  • Provide feedback on product and service quality issues.
  • Deliver user application training on safety, security, and asset location products and systems.
  • Accurately complete and submit required service documentation.
Requirements and Skills
  • High school diploma or equivalent.
  • Minimum 5 years' experience with electronics and/or RF equipment.
  • Strong IT system proficiency.
  • Low voltage systems installation and repair experience.
  • Ability to travel at least 80% within territory.
Preferred Qualifications
  • Experience with wireless networks, including setup, configuration, and testing.
  • Proficiency with standard test equipment, including multimeters, analyzers, and programmers.
  • Excellent verbal and written communication skills.
  • Ability to discern issues and solve problems.
  • Strong relationship building skills.
Benefits
  • Comprehensive insurance (medical, dental, vision).
  • 401(k) plan with company match.
  • Paid sick, holiday, and vacation days.
  • Flexible work schedule.
  • Educational assistance.

RF Technologies Inc. is an equal opportunity employer and welcomes applications from diverse candidates.



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