Field Services Technician

1 week ago


Chicago, Illinois, United States Johnson Controls Full time
About the Role

We are seeking a highly skilled Field Services Technician to join our team at Johnson Controls' Data Center Solutions business unit. As a key member of our team, you will play a critical role in commissioning and after-sales service of our custom computer room air handling units (CRAHU).

Key Responsibilities
  • Assist and support other team members in commissioning and after-sales service
  • Check in with Manager after the end of each workday while in the Field
  • Use Time Clocks in the plant and ADP app when in the Field to account for daily times
  • Ensure all excess materials used for each job are listed properly and documented
  • Assist on job sites with other JCI/Silent-Aire Field Technicians as needed
  • Answer all office emails/calls in a timely manner
  • Check in as needed to ensure Manager or Field Supervisor are aware of your status
  • Secure parts and tools needed throughout the day for various jobs as required
  • Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue
  • Consult Manager or Field Supervisor in times of uncertainty
  • Give training to Field Service Technician – Level 1 and support as needed
  • Follow all company policies and lead by example
  • Maintain all safety equipment at all times
Requirements
  • Registered apprentice in Electrical or HVAC
  • Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
  • General knowledge of HVAC and mechanical systems
  • Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
  • Ability to read, understand and work from mechanical drawings
  • Must possess valid passport/driver's license
  • Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude
  • Experience working in Industrial, Manufacturing Facilities and/or Field environments
  • Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
  • Open to travel domestically as needed
Preferred Qualifications
  • Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
  • Experience working in highly sensitive and/or mission critical facilities
What We Offer
  • Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year
  • Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)
  • Dedication to safety through our Zero Harm policy

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