General Manager: Rosenberg's Bagel Operations

2 days ago


Denver, Colorado, United States BRIDGE & TUNNEL RESTAURANT GROUP Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Rosenberg's Bagels and Delicatessen location in Denver. As a key member of the Bridge & Tunnel Restaurant Group team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Coordinate and manage all aspects of restaurant operations, including inventory management, staff scheduling, and cash handling.
  • Staff Management: Recruit, train, and develop a high-performing team of staff members, including production staff and management.
  • Customer Service: Ensure that all customers receive exceptional service, resolving any issues or complaints in a timely and professional manner.
  • Marketing and Sales: Collaborate with the Director of Operations to develop and implement marketing and sales strategies to drive sales growth and increase customer loyalty.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
Requirements
  • Leadership Experience: 2+ years of experience in a leadership role in the restaurant industry.
  • Restaurant Operations: Proven experience in managing restaurant operations, including inventory management, staff scheduling, and cash handling.
  • Customer Service: Excellent customer service skills, with the ability to resolve issues and complaints in a timely and professional manner.
  • Marketing and Sales: Experience in developing and implementing marketing and sales strategies to drive sales growth and increase customer loyalty.
  • Financial Management: Strong financial management skills, including budgeting, forecasting, and controlling costs.
Preferred Qualifications
  • Bilingual: Bilingual skills in Spanish and English.
  • Computerized Point-of-Sale Systems: Experience with computerized point-of-sale systems, including Toast POS System, Restaurant 365, and/or ADP.
  • Physical Demands: Ability to work on feet throughout the scheduled shift, with the ability to lift 50 pounds.
Benefits
  • Salary: $65,000 - $70,000 per year.
  • Benefits: Medical, dental, and vision insurance, paid time off, Colorado Secure Savings, and FAMLI.
  • Employee Perks: Free concert tickets, employee discount, free yoga membership, and employee gatherings and team building activities.


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