Pharmacy Customer Service Representative

3 days ago


Orlando, Florida, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
  • Prescription Processing: Accurately process prescriptions, handle cash and credit transactions, and maintain accurate records.
  • Store Maintenance: Maintain a clean and organized store environment, including the pharmacy and retail areas.
  • Inventory Management: Assist with inventory management, including ordering, receiving, and stocking merchandise.
  • Team Collaboration: Work collaboratively with the pharmacy team to achieve sales goals and provide excellent customer service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 6 months of experience in a retail environment preferred.
  • Skills: Excellent communication and customer service skills, basic math skills, and ability to work in a fast-paced environment.
Preferred Qualifications
  • PTCB Certification: PTCB certification preferred.
  • Computer Skills: Basic computer skills and knowledge of store systems.
  • Inventory Control: Knowledge of inventory control and management.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and advance your career in the retail pharmacy industry.


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