Customer Service Associate

1 day ago


Sioux Falls, South Dakota, United States Acosta Full time
Job Description

The Associate Customer Manager will be responsible for covering a designated territory and surrounding areas in a given market. This role reports to the Retail Sales Manager or Senior Customer Manager. The primary objective is to develop relationships with store managers and personnel to achieve short and long-term performance objectives at assigned stores within a geographic territory.

Key Responsibilities
  • Sell promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.
  • Sell incremental quantities for display and TPR based on OI programs through the distributors.
  • Develop relationships with store managers and buyers through effective communication and follow-through.
  • Obtain distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
  • Identify and correct voids.
  • Merchandise manufacturer's products to obtain best possible shelf placement.
  • Attend retailer resets when requested.
  • Complete audits and pricing surveys in stores as requested.
  • Communicate competitive and market activity to management.
  • Utilize supplied technology to report on results.
  • Set and review performance against objectives with Sales Manager.
Requirements
  • Bachelor of Arts Degree or equivalent work experience.
  • Sales experience, natural industry preferred.
  • Strong interpersonal, organizational, and sales skills with the ability to work effectively with team members, peers, management, and external customer contacts.
  • Home space to store samples that are readily accessible and securely stored.
  • Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as Excel basic workbooks.
  • Must have a valid driver's license, proof of current auto insurance, and be able to drive a car for extended periods of time.
  • Physically able to perform the essential functions of the job; crawl and/or climb, stand (up to 33%), frequently pull, bend and/or stop, kneel, push, walk (33-66%), continuously use hands and/or legs for repetitive motion, lift - up to 10 lbs. (sedentary level), 11-25 lbs. (light level), greater than 25 lbs. (medium work level) (up to 75%).

Acosta Sales & Marketing is an Equal Opportunity Employer.

By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.



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