House Manager
5 hours ago
We are seeking a highly skilled and charismatic House Manager to join our team at Life House, Little Havana. As the primary brand ambassador, you will be responsible for ensuring an exceptional guest experience and managing the seamless operation of the hotel.
Key Responsibilities:- Manage guest check-in and check-out processes while providing exceptional customer service
- Assist with room reservations, changes, and guest requests
- Coordinate between front desk and other departments to ensure seamless operations
- Inspect and prepare rooms for guest arrival
- Prepare and deliver VIP amenities
- Provide administrative and reception support to management and other team members
- Manage internal and external guest communication
- Ensure public lobby spaces are maintained in excellent order
- Liaison between Corporate Central Support teams
- Provide information, recommendations, and booking services for guest inquiries
- 1 year of hotel experience (preferred)
- Strong organizational and communication skills
- Excellent guest service skills with a genuine desire to be helpful
- Ability to work morning or evening shifts, weekends, and holidays
- Flexibility to jump in and assist other departments when necessary
- Warm, accessible, and genuine personality
- Natural connector who thrives on bringing people together and creating a sense of community
- Organic connection to the locale and community of Little Havana
- Ability to lift 50 lbs. and climb stairs with ease
We offer excellent training and a competitive salary of $22.00 per hour. If you are a motivated and customer-focused individual, please submit your resume for consideration.
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