Retail Operations Manager

5 days ago


Milwaukee, Wisconsin, United States Stein Garden Centers, Inc. Full time
Job Summary

We are seeking an exceptional Retail Operations Manager to join our team at Stein Garden Centers, Inc. in Milwaukee, WI.

The estimated salary for this role is $65,000 - $85,000 per year, depending on experience.

This is a full-time position with a minimum of 15% travel required to support other store locations as needed.

About the Job:

  • Assist in developing a culture that understands and demonstrates the company's vision, mission, and values.
  • Support the Store Manager in attaining optimal financial performance by exceeding customer expectations and maintaining excellence in store operations.
  • Develop a complete understanding of store financial goals, budget, company initiatives, programs, and policies, and assist in their daily execution.
  • Execute all company merchandising and marketing plans and programs, ensuring precise and timely set-up, excellent execution, and accurate feedback.
  • Monitor daily store performance, review key performance indicators and controllables with the Store Manager, share successes, communicate opportunities, and collaborate on resolutions to achieve business unit objectives.
  • Evaluate and ensure compliance with company initiatives, objectives, programs, and policies, and provide comprehensive, effective, and proactive communication and implementation.
  • Foster a culture of open two-way communication with all staff to promote positive morale, upward flow of creative ideation, and effective conflict resolution.
  • Meet all compliance and regulatory obligations, including hiring, benefit administration, workers' compensation, labor laws, local ordinances, reporting, licensing, etc.
  • Develop and maintain a safe customer and associate environment by leading safety and security teams and related initiatives.
  • Collaborate with the Store Manager to develop a proactive improvement plan to maintain proper store conditions.
  • Effectively manage staffing levels, associate development, knowledge retention, succession planning, flexibility, passion for the company vision and mission, and uphold the company values.


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