Retirement Benefit Analyst

2 days ago


Boise, Idaho, United States Idaho Division of Human Resources Full time
Job Title: Retirement Benefit Analyst

At the Idaho Division of Human Resources, we are seeking a highly skilled and detail-oriented Retirement Benefit Analyst to join our team. As a key member of our Public Employee Retirement System (PERSI) team, you will be responsible for providing exceptional customer service to our members, ensuring accurate and timely retirement benefit calculations, and contributing to the improvement of our service delivery.

Key Responsibilities:
  • Initiate and process member retirement benefits, including benefit calculations, tax setup, and direct deposits.
  • Process and review divorce documentation to ensure compliance with court orders.
  • Provide accurate and complete explanations of statutory requirements for service credit, average monthly salary, benefit calculations, and death benefits to members.
  • Offer exceptional customer service to members through phone and in-person interactions.
  • Assist members with in-person meetings when the Retirement Counselor is unavailable.
Requirements:
  • Some knowledge of supervisory practices, gained through completion of a class or seminar, college course, or lead work experience.
  • Experience in records management, interpreting and applying state or federal laws, rules, and policies, and researching and reviewing legal documents for compliance.
  • Ability to create correspondence and documents using word processing software.
What We Offer:
  • Excellent low-cost medical, dental, and vision insurance.
  • Generous vacation and sick leave accrual.
  • Eligibility for the Public Service Loan Forgiveness Program (PSLF).
  • Paid parental leave.
  • Eleven paid holidays per year.
  • PERSI retirement, one of the nation's best state retirement systems.
  • Multiple savings plans.
  • Life insurance.
  • A healthy work-life balance.
  • Wellness programs and ongoing training opportunities.

We are an equal opportunity employer and welcome applications from qualified individuals. If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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