Bakery Department Supervisor

1 week ago

Jersey City, New Jersey, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and experienced Bakery Department Supervisor to join our team at Whole Foods Market. As a key member of our bakery team, you will be responsible for overseeing the daily operations of the department, ensuring high-quality products, and providing exceptional customer service.

Key Responsibilities
  • Supervise and delegate tasks to bakery team members to ensure efficient and effective operations.
  • Work closely with the bakery trainer to develop and implement training programs that promote a high-performance team and minimize turnover.
  • Assist in the training of new team members, utilizing learning checklists and training materials to ensure a smooth onboarding process.
  • Maintain a clean, well-stocked, and properly rotated bakery case and shelves.
  • Open and close the department according to established procedures, ensuring a seamless transition between shifts.
  • Ensure all team members receive necessary breaks and communicate any concerns to the team leader and associate team leader.
  • Set and achieve the highest standards of retail execution, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Provide timely, thorough, and thoughtful performance evaluations to support team member growth and development.
Requirements
  • 12+ months retail experience, preferably in a bakery or food service environment.
  • Extensive knowledge of bakery team procedures and policies.
  • Strong demonstrated organizational and time management skills.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

Please note that this document is a general summary of essential responsibilities for the position and is not meant to be an exhaustive list. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position.

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