Senior Product Manager
4 days ago
We are seeking a highly skilled Senior Product Manager to lead the development of our digital products. As a key member of our team, you will be responsible for defining product roadmaps, partnering with stakeholders, and driving business growth through customer needs and pain points.
Key Responsibilities:- Develop and execute product strategies to drive business growth and customer satisfaction.
- Partner with internal stakeholders to identify business goals and objectives.
- Analyze customer needs and pain points through user interviews, business interviews, and internal analytics data.
- Create and develop user personas and buyer personas, and develop unique value propositions.
- Monitor and analyze key product analytics to continually improve the product and increase retention rates.
- Develop and review comprehensive user stories that include functional and non-functional requirements, business rules, and Gherkin acceptance criteria.
- Set and monitor key performance indicators and metrics.
- Lead and maintain feature and backlog development, attending planning ceremonies to drive priority decisions and remove roadblocks.
- 5+ years of digital product or other relevant experience; minimum of 3 years of working in the digital industry preferred.
- Bachelor's degree in a relevant field of study and/or relevant work experience.
- Proven ability to technical and user requirements with exceptional attention to detail.
- Proven ability to deliver requirements with Gherkin Acceptance Criteria.
- Proven analytics and quantitative skills; ability to leverage data and metrics to justify project scope, make informed decisions, and support strategic recommendations.
- Experience with technical, user, and business issues in a fast-paced digital organization.
- Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level.
- Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact within all levels of the organization.
- Comfortable working with bicoastal and international teams.
- Experience using Object Oriented UX and hypothesis-driven design.
- Operations experience in a Theme Park Industry.
- Experience in digital analytics, comfortable with SQL.
- Experience with Snowflake and Tableau.
- 2+ years working on products that leverage Natural Language Understanding, Machine Learning, Large Language Models, Knowledge Aggregation, or Dynamic User Personalization.
- Experience with theme park industry operations.
- Experience with digital analytics and SQL.
- Experience with Snowflake and Tableau.
- Experience with Natural Language Understanding, Machine Learning, Large Language Models, Knowledge Aggregation, or Dynamic User Personalization.
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