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Deputy Chief Information Officer for E-Courts IT Department

2 months ago

Boston, Massachusetts, United States Commonwealth of Massachusetts Full time
Job Summary

The Commonwealth of Massachusetts is seeking a highly skilled and experienced Deputy Chief Information Officer for E-Courts IT Department to lead the development, implementation, and maintenance of the Massachusetts Trial Court's E-Courts Program. This senior-level management and technical position is responsible for overseeing all components of the E-Courts Program, including electronic court case processing, case management systems, and uniform work processes.

Key Responsibilities
  • Lead and direct the E-Courts Program, collaborating with the E-Court Program Leadership Team to develop, implement, and maintain the program.
  • Supervise technical staff and may have supervisory responsibility over non-technical staff.
  • Provide direction and guidance on E-Court Program-related project plans, establishing critical path dependencies and deadlines.
  • Assist with vendor contracts and requests for proposals (RFPs).
  • Address priorities and escalate issues with vendors.
  • Oversee business process reengineering efforts and requirements gathering and documentation.
  • Direct user acceptance testing, documentation, and quality assurance.
  • Analyze and interpret data and statistics for accurate reporting and to make systems, software, policy, and procedural recommendations.
  • Facilitate E-Court Program-related meetings and trainings for judges, court personnel, lawyers, and public users.
  • Develop, implement, and maintain electronic filing pathways for lawyers and non-lawyers for all case types as well as party and public access to court records modules.
  • Develop, implement, and maintain the court staff case management systems necessary for electronically filed cases.
  • Develop, implement, and maintain a judicial bench software application for maximum efficiency and integration for judges as they view and rule upon electronically filed cases.
Requirements
  • Bachelor's degree in computer science, business management, or other applicable field of study.
  • Seven years of experience as a computer programmer, systems analyst, business analyst, and/or project manager.
  • Lead manager experience for the development, configuration, and support of at least two large-scale projects.
Preferred Qualifications
  • Certification in project management.
  • Knowledge of project management principles and theory.
  • Familiarity with ITIL service models and commitment to positive user experience in design and delivery of technology services.
  • Knowledge and understanding of court case management systems, electronic case initiation, electronic filing of documents, and electronic case transaction processing.
  • Knowledge of modern electronic concepts in information technology such as web applications, cloud computing, and data warehouse reporting.
What We Offer

The Commonwealth of Massachusetts offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.