Claims Representative

2 weeks ago


Cleveland, Ohio, United States Cincinnati Insurance Company, Inc. Full time
Job Title: Claims Representative

Cincinnati Insurance Company, Inc. is seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for investigating and evaluating insurance claims, ensuring accurate settlements, and providing exceptional customer service.

Key Responsibilities:
  • Conduct thorough claim investigations, interviewing insureds, claimants, and witnesses as needed.
  • Evaluate claim facts and policy coverage, making informed decisions to ensure fair and timely settlements.
  • Inspect property and auto damages, writing repair estimates and securing settlements with insureds and claimants.
  • Use claims-handling software, company car, and mobile applications to adjust losses in a paperless environment.
  • Provide superior and professional customer service, responding to inquiries and resolving issues in a timely manner.
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • One or more years of claims handling experience; multi-line claims experience preferred.
  • AINS, AIC, or CPCU designations preferred.
  • Excellent verbal and written communication skills, with the ability to work unsupervised.
  • Strong interpersonal skills, with the ability to build relationships with insureds, claimants, and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple claims simultaneously.
What We Offer:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401K plan with 6% company match.
  • Paid time off (PTO) and holidays.
  • Opportunities for professional growth and development.
Why Join Us:

Cincinnati Insurance Company, Inc. is a relationship-based organization that values diversity and inclusion. We offer a dynamic work environment, with opportunities for professional growth and development. Our team is committed to providing exceptional customer service, and we are seeking a skilled Claims Representative to join our team.



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