Insurance Claims Adjuster

7 days ago


Cleveland, Ohio, United States Cincinnati Insurance Company, Inc. Full time
Join the Cincinnati Insurance Company, Inc. Team

We are seeking a highly skilled and motivated Field Claims Representative to join our team in Cleveland, Ohio. As a Field Claims Representative, you will be responsible for investigating and evaluating multi-line insurance claims, providing exceptional customer service, and working collaboratively with our independent agents.

Key Responsibilities:
  • Conduct thorough claim investigations and interviews with insureds, claimants, and witnesses
  • Evaluate claim facts and policy coverage, and prepare reports of findings
  • Inspect property and auto damages, and write repair estimates
  • Provide superior and professional customer service
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
Requirements:
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Have the ability to work unsupervised
  • Have excellent verbal and written communication skills
  • Have strong interpersonal skills
  • Have excellent problem-solving, negotiation, organizational, and prioritization skills
  • Have a valid driver's license
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

We offer a competitive salary range of $55,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

We are an equal employment opportunity employer and welcome a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.



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