Operational Support Professional

5 days ago


Brighton, Colorado, United States BMO Financial Group Full time
About the Role

We are seeking an Operational Support Professional to join our team at BMO Financial Group. In this role, you will provide exceptional, daily operational service support to grow the Banks market share and maximize the profitability of client relationships.

Responsibilities:

  • Facilitate timely client problem-resolution, engaging cross-functional representatives or groups as appropriate.
  • Respond to client concerns in a professional manner to convey ownership, competence, respect for the client relationship.
  • Accurately document client requests using the groups tracking systems.

Qualifications:

  • Typically between 2 - 3 years of relevant experience.
  • Ability to assist clients in navigating digital products like websites and apps.

Estimated Salary: $60,000 - $90,000 per annum, depending on location and qualifications.



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