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Credit Operations Specialist
2 months ago
Under the supervision of the Credit Manager, the Credit Operations Specialist is tasked with administrative responsibilities related to credit application processes in accordance with departmental protocols. This role does not involve any credit approval authority.
Key Responsibilities
- Inputs customer data into the database and maintains credit records.
- Possesses the ability to adhere to instructions while being self-driven.
- Exhibits exceptional customer service skills.
- Digitally archives credit documentation as required.
- Responds to both internal and external requests for casino credit details.
- Maintains a professional and tidy appearance consistently.
- Completes additional duties as assigned.
- Shows consistent commitment and respect towards guests, vendors, colleagues, and the organization by being engaged and productive.
- Demonstrates a comprehensive understanding of the industry; actively collaborates to develop best practices for the organization's success.
- Recognizes the financial and relational impact of actions and decisions on the organization.
- Takes the initiative to propose innovative ideas and perspectives for positive outcomes.
- Displays respectful consideration for diverse viewpoints and situations.
- Prioritizes guest satisfaction in every decision made.
- The Credit Operations Specialist must effectively utilize Microsoft Office applications and other software, and communicate proficiently via email.
- Capable of performing mathematical calculations.
- Accesses and enters data into the system, including the setup and printing of player cards.
- Ability to remain in a stationary position for prolonged periods.
- Must be at least 21 years of age.
- High school diploma or equivalent is required.
- Previous experience in Casino Gaming is preferred.
- Typing proficiency and basic computer skills are necessary.
- Must be able to obtain and maintain a gaming license as required by regulatory authorities.
- Strong organizational and communication skills are essential.