Branch Operations Coordinator

4 weeks ago

Plano, Texas, United States WELLS FARGO BANK Full time

About this role:

Wells Fargo is seeking a Branch Operations Coordinator to support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers. This role will also involve completing operational activities while minimizing risks under established policies, performing routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.

Key responsibilities:

  • Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Support the Branch manager in operational tasks and scheduling
  • Resolve issues related to daily operations of the teller line, under direction of regional banking management
  • Support customers and employees in resolving or escalating concerns or complaints
  • Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
  • Identify information and services to meet customers financial needs
  • Motivate a diverse team to achieve full potential and meet established business objectives

Requirements:

  • 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bilingual speaking and listening proficiency in Spanish/English

Preferred qualifications:

  • Ability to provide strong customer service while listening, eliciting information and comprehending customer issues
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Cash handling experience
  • Well-organized, independent and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Motivate others to achieve full potential and meet established business objectives

Additional requirements:

  • Ability to work a schedule that may include most Saturdays
  • This position is not eligible for Visa sponsorship
  • Must take and pass required language assessment

About Wells Fargo:

Wells Fargo is a leading financial services company that provides a wide range of banking, investment, and insurance products and services to individuals, businesses, and institutions. We are committed to helping our customers achieve their financial goals and building strong relationships with our customers and communities.

Why work at Wells Fargo?

At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We also celebrate our employees' diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all.

How to apply:

Apply now to join our team and take the first step towards a rewarding career at Wells Fargo.

  • Branch Operations Coordinator

    4 weeks ago

    Plano, Texas, United States Wells Fargo Full time

    About this role:Wells Fargo is seeking a Branch Operations Coordinator to support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers. This role will also involve completing operational activities while minimizing risks under established policies,...

  • Branch Operations Manager

    4 weeks ago

    Plano, Texas, United States Texans Credit Union Full time

    Job SummaryAs a key member of the Texans Credit Union team, the Branch Operations Manager will play a vital role in managing all sales and operational functions within the branch. This includes leading and developing branch staff to provide excellent service to members in transactions, loans, and accounts.Main ResponsibilitiesAssist the Branch Manager in...

  • Branch Operations Manager

    4 weeks ago

    Plano, Texas, United States Texans Credit Union Full time

    Job SummaryTexans Credit Union is seeking a highly motivated and experienced professional to fill the role of Assistant Branch Manager. As a key member of our team, you will be responsible for assisting the Branch Manager in managing all sales and operational functions within the branch.Main ResponsibilitiesLead and develop branch staff to provide excellent...

  • Assistant Branch Manager

    4 weeks ago

    Plano, Texas, United States CURO Financial Technologies Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Branch Manager to join our team at CURO Financial Technologies. As a key member of our branch operations team, you will be responsible for supporting all aspects of branch operations, including lending, collections, and customer service. Key ResponsibilitiesWelcome and assist every...

  • Assistant Branch Manager

    4 weeks ago

    Plano, Texas, United States CURO Financial Technologies Full time

    Job SummaryWe are seeking a highly motivated and experienced Branch Operations Manager to join our team at CURO Financial Technologies. As a Branch Operations Manager, you will be responsible for supporting all aspects of branch operations, including lending, collections, and customer service. This is an excellent opportunity to learn and grow with our...

  • Assistant Branch Manager

    4 weeks ago

    Plano, Texas, United States Heights Finance Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Branch Manager to join our team at Heights Finance. As a key member of our branch operations team, you will be responsible for supporting all aspects of branch operations and providing exceptional customer service to our clients.The ideal candidate will have a strong background in...

  • Business Operations Coordinator

    4 weeks ago

    Plano, Texas, United States Randstad Full time

    Randstad is seeking a skilled Business Operations Coordinator to join their team. Key responsibilities include:Key Responsibilities:Process orders and produce delivery documentsCollect and prepare information for operational reportsManage and process operational tasks, including data entry and document handlingVerify and validate information for accuracy and...

  • Warehouse Operations Manager

    4 weeks ago

    Plano, Texas, United States Regal Staffing Services Full time

    Job OverviewRegal Staffing Services is seeking a skilled Warehouse Lead to oversee daily operations in a fast-paced warehouse environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a keen eye for detail.Key ResponsibilitiesSupervise and coordinate warehouse activities to ensure efficient receipt,...

  • Business Operations Coordinator

    4 weeks ago

    Plano, Texas, United States ICONMA Full time

    ICONMA is seeking an experienced Administrative Support Specialist to join our team in Plano, TX. As an Administrative Support Specialist, you will provide high-level administrative support to the Authentications Technology Executive, ensuring seamless day-to-day operations. Key Responsibilities: Manage the executive's schedule and calendar, including...

  • Pool Service Operations Coordinator

    1 week ago

    Plano, Texas, United States Pool Service Company Full time

    About UsAt Pool Service Company, we strive to deliver exceptional service and maintain a high level of professionalism in all aspects of our operations. Our team is dedicated to ensuring that our customers receive the best possible experience.The RoleWe are seeking an experienced Pools Operations Coordinator to join our team. As a key member of our...

  • Retail Operations Coordinator

    1 month ago

    Plano, Texas, United States Marshalls Full time

    Job SummaryAs a Retail Backroom Coordinator at Marshalls, you will play a critical role in ensuring the smooth operation of our stores. Your primary responsibility will be to execute receiving and merchandising standards, ensuring that associates are processing efficiently and effectively. You will also be responsible for maintaining a clean and organized...

  • Financial Operations Coordinator

    4 weeks ago

    Plano, Texas, United States RealManage Full time

    **Career Opportunity with RealManage**RealManage is a national Inc. 5000 firm with a presence in 26 states across the country, providing services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. We also serve nationally recognized developer/builder...

  • Regional Operations Senior Manager

    4 weeks ago

    Plano, Texas, United States Samsung SDS America Full time

    Job Summary:Samsung SDS America is seeking a highly skilled Regional Operations Senior Manager to join our Logistics Business Operations team. As a key member of our team, you will be responsible for managing and overseeing overall daily operations for all warehouses to successfully deliver results, especially customer service and finance activities.Key...

  • Regional Operations Senior Manager

    4 weeks ago

    Plano, Texas, United States Samsung SDS America Full time

    Job DescriptionSamsung SDS America is seeking a highly skilled Regional Operations Senior Manager to oversee the daily operations of its warehouses and ensure successful delivery of results, particularly in customer service and finance activities.The ideal candidate will have a strong background in logistics and freight forwarding, with experience working...

  • Business Operations Coordinator

    4 weeks ago

    Plano, Texas, United States Collabera Full time

    Job Title: Operations SpecialistJob Summary:We are seeking a skilled Operations Specialist to join our team at Collabera. As a key member of our operations team, you will be responsible for providing critical support to our clients in the Banking sector.Key Responsibilities:- Provide operational support to clients in the Banking sector- Collaborate with...

  • Facilities Operations Coordinator

    1 month ago

    Plano, Texas, United States Public Storage Full time

    Job OverviewPublic Storage is seeking a highly organized and detail-oriented Facilities Support Specialist to join our team in Plano, Texas. In this role, you will play a critical part in supporting our centralized Repair and Maintenance program and National contracts.Responsibilities:Manage work orders and vendor relationships in RAMP, our facilities work...

  • Warehouse Operations Manager

    4 weeks ago

    Plano, Texas, United States Regal Staffing Services Full time

    Warehouse Lead Job DescriptionRegal Staffing Services is seeking a skilled Warehouse Lead to oversee daily operations in a fast-paced distribution center. As a key member of our team, you will be responsible for supervising warehouse crew and equipment to ensure efficient handling of daily volume.Key Responsibilities:Supervise and plan warehouse crew and...

  • Administrative Coordinator

    4 weeks ago

    Plano, Texas, United States Select Physical Therapy Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Select Medical. As an Administrative Coordinator, you will be responsible for providing administrative support to the Credentialing Verification Office (CVO) and ensuring the smooth operation of the office.Key ResponsibilitiesProvide administrative...

  • Youth Development Coordinator

    4 weeks ago

    Plano, Texas, United States BOYS & GIRLS CLUBS OF COLLIN Full time

    Job SummaryWe are seeking a dedicated and passionate Youth Development Professional to join our team at the Boys & Girls Clubs of Collin County. As a key member of our staff, you will be responsible for planning, implementing, and evaluating activities that promote the development of youth in our community.Key Responsibilities:Prepare youth for success by...

  • Logistics Coordinator

    4 weeks ago

    Plano, Texas, United States Jason's Deli Full time

    Job SummaryAs a Delivery Driver at Jason's Deli, you will be responsible for ensuring the timely and accurate delivery of catering orders. This involves coordinating with Front of House employees and maintaining the highest standards of food safety and customer service.Key ResponsibilitiesDeliver catering orders to customers in a timely and accurate...