Retail Operations Coordinator

2 weeks ago

Plano, Texas, United States Marshalls Full time
Job Summary

As a Retail Backroom Coordinator at Marshalls, you will play a critical role in ensuring the smooth operation of our stores. Your primary responsibility will be to execute receiving and merchandising standards, ensuring that associates are processing efficiently and effectively. You will also be responsible for maintaining a clean and organized store, providing exceptional customer service, and promoting a culture of honesty and integrity.

Key Responsibilities
  • Execute receiving and merchandising standards to ensure efficient processing of merchandise
  • Maintain a clean and organized store, including the backroom area
  • Provide exceptional customer service, engaging and interacting with all customers
  • Promote a culture of honesty and integrity, maintaining confidentiality
  • Train and mentor associates on merchandising and processing principles
  • Ensure merchandise is properly tagged, hung, secured, and coded
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor
  • Monitor productivity of the team and coach as necessary
  • Organize and rotate back stock for easy replenishment
  • Maintain and uphold merchandising philosophy and signage standards
  • Maintain all organizational, cleanliness, and recovery standards for the backroom area
  • Ensure compliance with recycling and, where applicable, hazardous waste programs
  • Communicate accurately and effectively with management and associates when setting and addressing priorities
  • Provide and accept recognition and constructive feedback
  • Partner with management on associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
Requirements
  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience
Benefits

Marshalls offers a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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