Convention Services Manager

21 hours ago


Newark, New Jersey, United States Crescent Hotels & Resorts Full time

Job Summary:

We are seeking a highly organized and detail-oriented Convention Services Manager to join our team at Crescent Hotels & Resorts. As a key member of our conference services team, you will be responsible for providing exceptional service to our clients and ensuring the smooth execution of events.

Key Responsibilities:

  • Coordinate with various departments to service accounts, including directing room service in the creation and delivery of VIP amenities.
  • Communicate with sales, front office, and reservations to coordinate and monitor guest room blocks and special reservation needs.
  • Assign banquet/meeting rooms based on client needs, ensuring accurate setup and execution.
  • Review banquet associates' work to ensure accuracy and monitor in-house group activity, providing assistance as needed.
  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Document tracking of group activity and access data to generate account history reports.
  • Communicate clearly and effectively with staff, both verbally and in writing.
  • Comply with attendance rules and be available to work on a regular basis.

Requirements:

  • Excellent organizational and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong attention to detail and ability to maintain accuracy.
  • Ability to work effectively with various departments and stakeholders.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Equal Opportunity Employer:

Crescent Hotels & Resorts is an equal opportunity employer and welcomes applications from diverse candidates.



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