Guest Advocate

4 days ago


Saint Paul, Minnesota, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel and develop talent by creating growth opportunities.

About the Role

We're seeking a Guest Advocate to join our team, responsible for delivering exceptional guest service and creating a welcoming experience for all guests. As a Guest Advocate, you'll be the face of Target, interacting with guests to build trust and loyalty.

Key Responsibilities
  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Engage with guests to build relationships and understand their needs, using active listening skills to ensure accurate understanding.
  • Process transactions accurately and efficiently, handling cash, credit, and mobile payments.
  • Work collaboratively with team members to achieve sales goals and maintain a clean and organized store environment.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store and accurate inventory levels.
  • Stay up-to-date on product knowledge and promotions to effectively communicate with guests and drive sales.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 10 pounds and stand for long periods.
What We Offer

Target offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We're committed to creating a diverse and inclusive work environment, where all team members feel valued and empowered to succeed.


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