Operational Development Lead

5 days ago


New York, New York, United States IntelliPro Group Inc. Full time
Job Title: Operational Development Lead

About IntelliPro Group Inc.
We are a global leader in talent acquisition and HR solutions, committed to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships. Our dynamic presence spans the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany.

Salary Estimate:$70,000 - $90,000 per year, depending on qualifications and experience.

Key Responsibilities:
  • Create comprehensive training plans that align with company objectives.
  • Assign tasks and ensure alignment with business needs, allocating resources effectively.
  • Oversee training data management and course execution, including self-operation and joint-operation.
  • Manage external trainers and conduct specialized training, audits, and inspections.
  • Maintain a talent inventory for operational roles.
  • Drive Individual Development Plans (IDPs) and develop a strong talent pipeline.
  • Estimate and manage training resources, including trainers, classrooms, and training stores.
  • Allocate resources efficiently to meet business demands.
  • Organize and deliver key courses, including high-performance store manager training and joint-operation theoretical sessions.
  • Build and maintain a talent pipeline for key operational roles.
  • Organize qualification reviews for store personnel and ensure readiness for future business needs.
  • Maintain and manage the company's Learning Management System (LMS) to ensure smooth operations and user engagement.
Qualifications:
  • Minimum 2+ years of experience in training and development, preferably in retail or operational settings.
  • Proven ability to develop and execute comprehensive training plans.
  • Experience with talent development, including IDPs and succession planning.
  • Strong organizational and coordination skills, with the ability to allocate resources effectively.
  • Familiarity with Learning Management Systems (LMS).
  • Excellent communication and presentation skills.
Benefits:
We offer a comprehensive benefits package, including competitive salary, health insurance, retirement plan, paid time off, and opportunities for career growth and professional development.

Career Growth Opportunities:
We are committed to helping you grow your career and achieve your goals. Our inclusive and supportive work environment provides opportunities for learning, development, and advancement.

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