Customer Service Representative

7 days ago


Chattanooga, Tennessee, United States John Gravellese - State Farm Agent Full time
Job Title: Customer Service RepresentativeJob Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Provide prompt and accurate customer service to clients via phone, email, and in-person.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Use a customer-focused approach to educate clients about insurance options and policies.
  • Work collaboratively with the sales team to identify and address customer needs.
  • Maintain accurate records of customer interactions and issues.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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