Customer Service Representative

16 hours ago


Chattanooga, Tennessee, United States CVS Health Full time

At CVS Health, we're committed to helping our customers navigate the complexities of healthcare. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences across phone, email, and online chat. Your proficiency in CVS's digital platforms will enable you to drive digital adoption and serve as a customer advocate. You'll work collaboratively with our team to resolve customer issues, provide personalized support, and help customers navigate our digital platforms. Key responsibilities include:

* Responding to customer inquiries and resolving issues in a timely and professional manner
* Utilizing CVS's online, mobile, and social media platforms to drive digital adoption and enhance the customer experience
* Collaborating with colleagues to achieve team goals and objectives

If you're passionate about delivering exceptional customer experiences and have a knack for problem-solving, we encourage you to apply for this exciting opportunity. As a CVS Health Customer Service Representative, you'll have the opportunity to make a meaningful impact on the lives of our customers and contribute to the success of our organization.



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