Bilingual Customer Service Representative
2 weeks ago
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Express Employment Professionals. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and assisting with insurance-related inquiries. Your strong communication skills and ability to work in a fast-paced environment will make you a valuable asset to our team.
Key Responsibilities:
- Answer phone calls and respond to customer inquiries in a timely and professional manner
- Provide accurate and helpful information to customers regarding insurance policies and procedures
- Assist with taking payments and resolving customer complaints
- Work closely with the manager to ensure seamless day-to-day operations
Requirements:
- Bilingual skills in English and Spanish (or other languages as required)
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and multitask
- High school diploma or equivalent required
What We Offer:
- A competitive hourly rate
- Opportunities for career advancement
- A dynamic and supportive work environment
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