Technical Support Specialist

6 days ago


Lexington, Kentucky, United States Paul Miller Ford Full time
About the Role

We are seeking an experienced IT Tech to join our team at Paul Miller Motor Company, a respected Lexington landmark since 1953.

This is a dynamic role that requires the ability to work in a fast-paced environment, respond quickly to issues, and multitask effectively. The successful candidate will have excellent communication skills, be task-oriented, and professional.

Key Responsibilities
  • Assure technology uptime to support business operations
  • Coordinate upgrades, repairs, and maintenance with 3rd party technology providers and the IT Manager
  • Collaborate with staff members to troubleshoot, plan, and implement IT solutions
  • Resolve complex issues efficiently and maintain staff confidence
  • Document time spent on individual tickets, issues, and fixes
  • Support end-user workstations and VOIP phone systems
  • Provide network support and assistance with networked storage
Requirements
  • Associates degree or better in computer science
  • A+/Network+ Certifications
  • Microsoft Certifications
  • Cisco network or IP telephony certifications
  • Clear and concise communication skills
  • Ability to install, configure, and maintain personal computers and networks
  • Knowledge of computer and/or Network security systems
  • Ability to identify and resolve computer system malfunctions

The estimated salary for this position is $23-$30 per hour based on qualifications and experience.



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