Customer Service Liaison
1 week ago
At Lucia Landscaping Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.
Key Responsibilities- Answer client inquiries via phone, email, and web chat
- Schedule and arrange appointments for our division managers
- Ensure all client requests are fulfilled to satisfaction in a timely fashion
- Enter, maintain, and update client information files, estimates, agreements, and invoices
- Provide detailed support to sales staff and operations team
- Minimum one year in professional office environment
- Proficient using Microsoft Office Suite
- Excellent communication skills - both written and verbal
- Efficient in time management and the ability to take initiative with little or no direction
- Competitive Compensation: Salary + Bonus
- Benefits Offered: Health, Dental, Vision, and Life
- Company Sponsored 401K Program
- Paid Time Off starting at 10 days annually + Holiday Days
We are a full-service landscaping, snow, lighting, and construction company with a well-established team and culture. Our office is located in Southeastern Michigan, and we offer a dynamic and supportive work environment.
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