Customer Service Representative

6 days ago


Roseville, Michigan, United States Clementine Answers Full time
Customer Service Representative Opportunity

Clementine Answers is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through professional phone interactions.

Key Responsibilities:
  • Handle incoming calls in a welcoming and upbeat tone
  • Provide and request required information, transfer calls, or take messages as necessary
  • Work on our state-of-the-art call processing system and be trained on various call center tools
  • Meet attendance and punctuality requirements
  • Typing skills of 35 words per minute or more
Requirements:
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows-based environment
  • Good attendance and punctuality
Compensation and Benefits:

$18/hour with perfect attendance, $15/hour without. Perfect attendance is defined as being on time for shifts, taking breaks on time, and completing assigned shifts.

Shifts and Scheduling:

Part-time (16-24 hours/week), various schedules available. Must be available to work a weekend day (Sat or Sun each week).

Training and Onboarding:

Approximately one week of training, followed by a new schedule on the second week.



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