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Event Service Supervisor

2 months ago

Miami, United States Oak View Group Full time

Company Overview:

Oak View Group is a prominent entity in the realm of venue development, management, and high-end hospitality services tailored for the live event sector. We provide a comprehensive suite of solutions for a prestigious collection of owned venues and a clientele that includes some of the most renowned and frequently visited arenas, convention centers, music festivals, performing arts venues, and cultural institutions globally.

Position Overview:

The Event Service Supervisor is responsible for orchestrating and managing the entire banquet operation to guarantee flawless execution and ensure guest satisfaction.

Compensation:

This position offers an hourly wage of $16 plus gratuities.

Benefits for Full-Time Roles:

Health, Dental, and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (including vacation days, sick days, and designated holidays).

About the Venue:

Jungle Island, a cherished landmark in South Florida, is a unique zoological park situated in the vibrant heart of Miami.

With a legacy that began in 1936, Jungle Island houses some of the world's rarest and most exotic species. Visitors can enjoy captivating animal performances and educational exhibits while wandering through lush landscapes filled with streams and waterfalls. Guests have the opportunity to engage in hands-on experiences with fascinating wildlife or embark on exclusive behind-the-scenes tours. Jungle Island enriches the visitor experience through immersive adventures centered on animals, exploration, and enjoyment. The venue features a newly renovated ballroom and stunning outdoor spaces, making it a prime location for exceptional events.

Jungle Island: A South Florida Tradition for Over 80 Years

As Miami's premier entertainment destination, Jungle Island blends the beauty of the tropical environment with a diverse array of extraordinary animals from around the world. Evolving from its rich history, the current Jungle Island showcases unique attractions, including rare twin orangutans and an impressive collection of over 300 vibrant birds.

Key Responsibilities:

  • Review and prepare banquet staff assignments and menus prior to events.
  • Conduct pre-event meetings with staff to ensure standards of appearance and hygiene are upheld; assign roles and review event orders.
  • Collaborate with the Executive Chef or event coordinator to confirm all details are meticulously planned and executed.
  • Ensure the availability of necessary china, glassware, silverware, linens, and other items for upcoming events, and secure requisitions for any items not in stock.
  • Inspect room setups before events and coordinate with the Executive Chef regarding food quantities and timing.
  • Oversee the proper handling and storage of all equipment post-use.
  • Conduct random evaluations during events to assess food quality and service standards.
  • Regularly review the banquet schedule for updates and special events.
  • Incorporate safe work practices in all job functions.
  • Maintain consistent and reliable attendance.
  • Perform additional duties as necessary.

Qualifications:

  • High school diploma or equivalent; or three to six months of relevant experience or training; or a combination of education and experience.
  • Ability to read and communicate effectively in English may be required for job performance.
  • Must meet state age requirements for serving alcoholic beverages.

Commitment to Diversity:

At Oak View Group, we recognize that a diverse team is essential for driving innovation and excellence in the sports and live entertainment industry. We are dedicated to fostering an inclusive environment that reflects the diverse communities we serve.

Equal Opportunity Employer:

Oak View Group is an equal opportunity employer and does not discriminate against employees or applicants based on any legally recognized basis.