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Service Assistant

1 month ago

San Jose, California, United States El Pollo Loco Full time
Service Assistant Job Summary

A friendly face in the dining room, our Service Assistants maintain a clean and welcoming environment for our guests. They serve the needs of our customers in a friendly and effective manner, ensuring a positive experience.

Key Responsibilities:
  • Maintain a clean and sanitized dining room, restrooms, and restaurant exterior.
  • Follow company food handling, guest service, and safety procedures.
  • Assist guests with refills, utensils, condiments, and cleaning spills.
  • Clean and sanitize tables following guest departures.
  • Support and assist peers, such as expeditors and cashiers.
  • Perform additional duties as assigned by the supervisor.
Physical Requirements:
  • High level of mobility and flexibility to reach, bend, scrub, wipe, and lift 25 lbs.
  • Ability to work both indoors and outdoors.
  • Empties trash bags weighing up to 40 lbs.
Qualification Standards:
  • CA food handler certificate is required.
  • Communication in English is preferred, second language is a plus.
  • No experience is required, guest service experience preferred.
  • No education is required, high school diploma and equivalent is preferred.

We are a licensed El Pollo Loco Franchisee company with 28 restaurants and over 500 team members. We are committed to providing excellent customer service and a clean and welcoming environment for our guests.