Service Cashier

3 weeks ago


San Jose, California, United States US Auto Trust LLC Full time
Job Title: Service Cashier

US Auto Trust LLC is a leading automotive group in California, boasting a stable of legendary brands such as Aston Martin, Land Rover, Jaguar, Hyundai, Genesis, Lotus, and Cadillac. We are seeking a highly motivated and organized Service Cashier to join our team at Jaguar Land Rover San Jose.

Key Responsibilities:
  • Greet customers at the cashier window in a professional and pleasant manner.
  • Compute customer bills accurately and efficiently.
  • Receive cash, checks, and credit card payments from customers, recording the amount received.
  • Make change and issue receipts to customers.
  • Provide refunds or credit memorandums to customers for returned merchandise or as directed by managers.
  • Reconcile cash drawer daily.
  • Work with department managers to stay up-to-date on new products and services, their features, and any price changes.
  • Answer customer questions about service performed or products purchased, or refer them to someone who can.
  • Handle customer complaints with integrity and poise, referring dissatisfied customers to the appropriate individuals for resolution when necessary.
  • Reconcile gas purchase statements.
  • Provide clerical and secretarial assistance to departments as needed.
  • Act as backup to the switchboard operator.
  • Maintain a professional appearance and keep the work area neat and clean.
Requirements:
  • Monday to Friday, 9am to 6pm.
  • A motivated individual with excellent people skills, a friendly personality, and the ability to work in a fast-paced environment.
  • Must be able to multitask and be well-organized.
  • Team-oriented, flexible, and focused on maintaining a high level of customer service.
  • Proficient in Microsoft Office (Excel and Word).
  • A clean, valid driver's license is required.
What We Offer:
  • A comprehensive benefits program, including healthcare options (medical, dental, and vision) and a 401(k) savings plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • A values-driven culture built on integrity, professionalism, excellence, and teamwork.

We are a Drug-Free, Tobacco-Free, Non-Smoking (including e-cigarettes) company and an Equal Opportunity Employer (EOE).


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