Front End Service Team Supervisor

4 weeks ago


Hartford, Wisconsin, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring a positive customer experience. Your responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of Walmart, and your smile and greeting will make a lasting impression on our customers.

Benefits and Perks

At Walmart, we offer a comprehensive benefits package that includes medical, vision, and dental coverage, as well as 401(k) and stock purchase plans. You will also receive paid time off, including parental leave, family care leave, and bereavement leave. Additionally, you will have access to our education benefit program, Live Better U, which provides tuition reimbursement for full-time and part-time associates.

Key Responsibilities
  • Process returns and refunds in a timely and efficient manner
  • Handle financial transactions, including cash, credit, and debit card payments
  • Provide exceptional customer service, including greeting and thanking customers
  • Work collaboratively with the sales floor team to ensure a positive customer experience
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to stand for long periods of time and lift up to 25 pounds.

Additional compensation includes annual or quarterly performance incentives, as well as premiums for working specific shifts or in certain locations. Multiple premiums may apply if applicable criteria are met.



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