Parts Sales Specialist I

2 weeks ago

Spokane, Washington, United States Barry-Wehmiller Companies Inc Full time
About Us:
Barry-Wehmiller Companies Inc. is a global leader in engineering consulting and manufacturing technology, serving the packaging, corrugating, sheeting, and paper-converting sectors. With a rich history of blending people-centric leadership with disciplined operational strategies, we have grown into a $3 billion organization with nearly 12,000 team members committed to using the power of business to foster a better world.

Job Overview:

THIS IS AN ONSITE ROLE.

The Parts Sales Associate I plays a crucial role in customer service, focusing on quote follow-up and providing essential support to the Parts Sales Coordinators and Warranty Department.

Key Responsibilities:
  • Utilize provided Excel queries to monitor open orders and quotes effectively.
  • Generate customer orders and create work orders for fabrication when necessary parts are unavailable.
  • Oversee the dashboard of open Quotes and Orders, ensuring timely follow-ups based on due dates.
  • Serve as a backup for spare parts coordinators during their absence, managing customer inquiries via calls and emails.
  • Develop a solid understanding of Alliance equipment to assist customers in troubleshooting and direct them to the appropriate personnel when required.
  • Perform any additional duties as assigned.
Purchasing Authority Level: None

Supervisory Responsibilities: None

Certificates, Licenses, Registrations: None

Qualifications:
To excel in this role, candidates must demonstrate the ability to fulfill each essential duty satisfactorily. The following qualifications are essential:

Education: High school diploma or equivalent

Experience and Skills: Strong analytical capabilities are required. Proficiency in a Windows-based environment, along with experience in databases and MS Office (Excel and Word), is essential. Candidates must exhibit a proven ability to manage detailed records accurately while consistently meeting deadlines.

Personal Attributes: The ideal candidate will be personable, empathetic, and capable of collaborating effectively within a demanding production environment, possessing strong communication skills.

Physical Requirements: To successfully perform the essential functions of this role, candidates must be willing and able to:
  • Work occasional evenings and weekends to meet project deadlines.
  • Remain seated at a desk or computer for extended periods.
  • Navigate the office and factory, including occasional lifting, bending, and reaching.
  • Communicate effectively (both visually and verbally) with internal and external contacts.
  • Maintain consistent daily attendance for a full work schedule.
Compensation: $18-$21/hr (DOE) plus incentives/bonuses.

Benefits: Barry-Wehmiller offers a competitive benefits package, including medical, dental, vision, life insurance, disability insurance, 401K with employer match, PTO, paid holidays, and a bonus program.

We value diverse experiences and talents beyond technical qualifications. If your background aligns closely with the requirements, we encourage you to consider this opportunity. We believe that diversity fosters innovation and excellence, and we welcome applicants from all backgrounds.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V. This organization uses E-Verify.

Applicants may be subject to pre-employment screening, which may include drug screening, reference checks, employment verifications, background screening, and/or skills assessments.

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