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Parts Sales Specialist I
2 months ago
Barry-Wehmiller Companies Inc. is a global leader in engineering consulting and manufacturing technology for the packaging, corrugating, sheeting, and paper-converting sectors. With a commitment to people-centric leadership and operational excellence, we have grown into a $3 billion organization with nearly 12,000 team members who share a vision of using business as a force for good.
Job Overview:
THIS POSITION REQUIRES ONSITE PRESENCE.
The Parts Sales Associate I plays a crucial role in customer service by providing support for quote follow-ups and assisting the Parts Sales Coordinators and Warranty Department.
Key Responsibilities:
- Utilize Excel queries to analyze open orders and quotes effectively.
- Generate customer orders and create work orders for fabrication when necessary parts are unavailable.
- Maintain a dashboard of open quotes and orders, ensuring timely follow-ups based on due dates.
- Serve as a backup for spare parts coordinators during their absence, managing customer inquiries via calls and emails.
- Develop a solid understanding of Alliance equipment to assist customers and direct them to the appropriate personnel as needed.
- Perform any additional duties as assigned.
Supervisory Responsibilities: None
Certificates, Licenses, Registrations: None
Qualifications:
To excel in this role, candidates must demonstrate the ability to perform essential duties satisfactorily. The following qualifications are necessary:
Education: High school diploma or equivalent
Experience and Skills: Strong analytical skills are essential. Intermediate proficiency in a Windows-based environment is required, along with experience in databases and MS Office, particularly Excel and Word. Candidates should have a proven track record of accurately managing detailed records while consistently meeting deadlines.
Personal Attributes: Candidates should be personable, empathetic, and capable of collaborating effectively within a demanding production environment. Strong communication skills are essential.
Physical Requirements: To fulfill the essential functions of this position, candidates must be willing and able to:
- Occasionally work evenings and weekends to meet deadlines.
- Remain seated at a desk or computer for extended periods.
- Navigate the office and factory, which may involve occasional lifting, bending, and reaching.
- Respond to telephone inquiries effectively.
- Communicate clearly and effectively with both internal and external contacts.
- Maintain consistent daily attendance for a full work schedule.
Benefits: Barry-Wehmiller offers a competitive benefits package, including medical, dental, vision, life insurance, disability insurance, a 401K plan with employer matching, paid time off, paid holidays, and a bonus program.
We value the diverse experiences and talents of our team members and encourage individuals from all backgrounds to apply. If you require reasonable accommodations during the interview process, please inform us.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V. This organization utilizes E-Verify.
Applicants may undergo pre-employment screening, which may include drug testing, reference checks, employment verifications, background checks, and/or skills assessments.
