Logistics Customer Support Associate

6 days ago


Springdale, Arkansas, United States Giltner Logistics Full time
Job Summary

We are seeking a skilled Logistics Customer Support Associate to join our team at Giltner Logistics. As a key member of our operations team, you will be responsible for providing exceptional customer service skills, multitasking in multiple Transportation Management Systems, and utilizing the phone daily to solicit customers for freight.

Key Responsibilities:

  • Manage and coordinate logistics operations
  • Communicate effectively with internal teams and external customers
  • Analyze data to identify areas for improvement
  • Collaborate with cross-functional teams to achieve business objectives

Requirements:

  • Bachelor's degree in logistics, supply chain management, or related field
  • 1+ year of experience in logistics or customer-facing roles
  • Proven analytical and problem-solving skills

Compensation:

  • A base salary of $62,000 per year
  • Comprehensive medical, dental, and vision insurance
  • Flexible spending account and Aflac benefits
  • 401(k) plan with company match
  • Generous PTO package

Giltner Logistics is dedicated to providing exceptional customer service and exceeding our customers' expectations. Join our team and contribute to our mission of delivering world-class logistics solutions.



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