Customer Service Coordinator

7 days ago


Springdale, Arkansas, United States Giltner Logistics Full time
About the Role

As a Customer Service Coordinator - Logistics, you will be responsible for providing exceptional customer service skills, multitasking in multiple Transportation Management Systems, and utilizing the phone daily to solicit customers for freight. This role requires strong communication and problem-solving skills, with a focus on delivering results-driven solutions.

Key Responsibilities:

  • Set up and manage pick-up and delivery appointments
  • Solicit customers for freight via phone
  • Provide accurate information and support to customers
  • Maintain accurate records and reports

Requirements:

  • 1+ year of experience in customer-facing roles
  • High school diploma or equivalent required
  • Strong communication and problem-solving skills

Benefits:

  • A starting salary of $60,000 per year
  • Comprehensive medical, dental, and vision insurance
  • Flexible spending account and Aflac benefits
  • 401(k) plan with company match
  • Generous PTO package

Giltner Logistics is committed to fostering a culture of innovation, teamwork, and excellence. Our diverse team shares a common goal: to deliver exceptional results-driven solutions to our customers.



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