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Personal Banker

2 months ago

Newport, Kentucky, United States PNC Financial Services Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Personal Banker to join our team at PNC Financial Services Group. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.

Key Responsibilities
  • Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve the customer's financial well-being.
  • Sales and Service: Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
  • Lobby Engagement: Perform lobby engagement activities to connect with customers, educate them on options for managing financial transactions, and position PNC products to meet their needs.
  • Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits and identifying potential loss.
  • Team Collaboration: Participate in branch daily operations, ensuring efficient and accurate completion of tasks, and collaborate with ecosystem partners to grow customer share of wallet.
Requirements
  • Education: High school diploma or equivalent required; related experience or product knowledge preferred.
  • Experience: 1+ years of related experience in banking or financial services.
  • Skills: Strong customer service and sales skills, ability to work in a fast-paced environment, and proficiency in banking products and services.
What We Offer

PNC Financial Services Group offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, and a 401(k) plan with PNC match.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you require an accommodation to participate in the application process, please contact us via email at [accommodation request email].