Packaging Solutions Representative

1 week ago


Northampton, Massachusetts, United States Packaging Corporation of America Full time

**A Day in the Life:**

As a Senior Customer Service Representative, you will play a critical role in ensuring that our customers receive exceptional service. Your day will be filled with communicating with customers, resolving issues, and collaborating with internal teams.

Responsibilities and Key Skills:

  • Manage customer relationships and resolve complaints.
  • Develop strong working relationships with internal teams.
  • Utilize computer systems to process orders and track customer interactions.

Qualifications and Requirements:

  • High school diploma or equivalent required.
  • Five years of customer service experience.


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