Internal Liaison Representative

6 days ago


Northampton, Massachusetts, United States Packaging Corporation of America Full time

We are seeking a highly skilled Customer Service Representative to join our team at Packaging Corporation of America. This dynamic role involves receiving, processing, and fulfilling orders while maintaining excellent customer relationships.

Main Responsibilities:
  • Manage the full spectrum of order activities from receipt to completion.
  • Liaise closely with internal departments to guarantee order accuracy and timely delivery.
  • Provide timely and effective communication about customer accounts/orders.
Key Qualifications:
  • Excellent interpersonal and communication skills.
  • Able to think critically and solve problems effectively.
  • Detailed-oriented with a strong focus on quality.
  • Familiarity with cross-functional collaboration and coordination.


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