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Customer Service Representative

2 months ago

Spring Hill, Tennessee, United States Buffalo Wild Wings - Spring Hill Full time
Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Greeter at Buffalo Wild Wings - Spring Hill. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and setting the tone for their dining experience.

Key Responsibilities:

  • Answering phones and taking reservations in a timely and professional manner
  • Seating guests according to server availability, ensuring a seamless dining experience
  • Providing excellent customer service, responding to guest inquiries, and resolving any issues that may arise
  • Working effectively with the server team to ensure efficient service and high guest satisfaction
  • Maintaining a clean and organized workspace, adhering to health and safety standards

Requirements:

  • Excellent communication and interpersonal skills, with the ability to effectively interact with guests and colleagues
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure
  • Strong attention to detail, with a focus on accuracy and efficiency
  • Ability to work varied shifts, including weekends and holidays, as required
  • High school diploma or equivalent preferred, but not necessary

What We're Looking For:

  • A dependable and punctual individual, with a strong work ethic and commitment to excellence
  • A people-oriented individual, with a passion for delivering exceptional customer service and building strong relationships with guests and colleagues
  • An adaptable and flexible individual, with the ability to adjust to changing situations and priorities

About Us:

Buffalo Wild Wings - Spring Hill is a dynamic and fast-paced restaurant environment, committed to delivering exceptional service and quality food to our guests. We are a team-oriented organization, with a focus on collaboration, innovation, and continuous improvement.