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Sales Representative

4 weeks ago

Honolulu, Hawaii, United States altafiber Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for engaging with current and prospective customers to sell phone, long-distance, internet, video, and other digital products through outbound dialing.

Key Responsibilities:

  • Utilize outbound dialing to acquire new customers, upgrade existing customers, and upsell products.
  • Assess customer needs and offer solutions or bundles from Hawaiian Telcom.
  • Negotiate products and services offered by Hawaiian Telcom using promotional offers.
  • Effectively multi-task between account management, providing feedback to customer responses, offering solutions, discussing product options, and generating service through multiple ordering systems.
  • Maintain, track, change, and input leads through sales tracking system.
  • Develop and maintain relationships with current customers, following up by email/phone to show customer appreciation and generate referrals and new leads.

Requirements:

  • High school diploma or GED.
  • Minimum of 2 years of related work experience preferred.
  • Ability to sit/stand at position/office equipment for long periods of time.
  • Ability to perform duties while wearing a headset.
  • Ability to tolerate constant viewing of computer screen.
  • Ability to identify and distinguish tones.
  • Ability to communicate naturally and pleasantly over the telephone and/or in person.
  • Possess proper grammatical and legible written communication skills.
  • Constant typing and 10-key.

Working Conditions:

  • Majority of work is indoors.
  • Mostly day shifts with occasional nights, weekends, and Holidays.
  • Subject to occasional overtime.

Pay Range: $31.13