Medicare Sales Representative

4 weeks ago

Honolulu, Hawaii, United States AlohaCare Full time
Job Overview

AlohaCare is seeking a highly motivated and experienced Medicare Sales Agent to join our team. As a Medicare Sales Agent, you will be responsible for carrying out sales strategies and activities to meet sales goals and serve as a subject matter resource on Medicare sales.

Key Responsibilities:

  • Answer inbound and make outbound calls to pre-qualified prospective Medicare members.
  • Answer inbound member retention calls to educate members on their plan benefits.
  • Carry out CMS-compliant strategies and activities to meet goals stated in the current AlohaCare Medicare Sales Business Plan.
  • Serve as a subject matter resource on Medicare sales.
  • Support development and execution of member, staff, and community Medicare educational efforts.
  • Support development and maintenance of organizational partnerships, including co-branding efforts.
  • Support branding consistent with organizational goals.
  • Support department participation in organizational-wide efforts such as open enrollment, CMS audits, quality initiatives, NCQA accreditation, MQD contract readiness, and other activities.
  • Support production of reports, including fulfillment of regulatory requirements and organizational needs.
  • Contribute to the development and execution of Medicare-related communication products, including marketing materials, surveys, directories, manuals, handbooks, website, newsletters, and advisories.
  • Seek and share industry information that informs AlohaCare of current issues in the health industry and communities we serve.
  • Represent AlohaCare at external events, including exhibit booths, conferences, and meetings.
  • Support inter-departmental collaboration for projects, process improvement, member transitions, and retention activities, as well as ongoing operations.
  • Maintain AlohaCare's confidential information in accordance with AlohaCare policies and state and federal laws, rules, and regulations regarding confidentiality.

Requirements:

  • High school diploma or equivalent.
  • Minimum of 2 years sales experience, including a minimum of 1 year Medicare Insurance Sales experience.
  • Current State of Hawaii, Life, and Health Resident Producer License.
  • Current AHIP Medicare Sales Certification/Recertification.
  • Current valid Hawaii driver's license and access to an insured vehicle.
  • Professional and positive attitude.
  • Strong verbal and written communication skills, including public speaking and interpersonal interaction.
  • Flexible and adaptable to changing priorities.
  • Working knowledge of Microsoft programs: Word, Excel, Outlook, and PowerPoint.
  • Ability to think critically.
  • Ability to work effectively with a wide range of audiences, including beneficiaries, businesses, and community organizations.

Preferred Qualifications:

  • Knowledge of Medicare and/or Medicaid programs.
  • Knowledge of health plan operations.
  • Experience with healthcare laws, regulations, and standards, including CMS Medicare Marketing Guidelines and HIPAA (Health Insurance Portability and Accountability Act).
  • Ability to understand and speak a second language (preferably but not limited to Ilocano, Tagalog, Korean).
  • Event planning experience.

Physical Demands/Working Conditions:

  • Indoor and occasional outdoor working conditions.
  • No environmental hazards.
  • Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
  • Requires on-island vehicular travel and occasional inter-island travel with overnight stays, as well as working occasional evenings and weekends.

Salary Range: $23.00 - $28.00 an hour

AlohaCare is committed to providing equal employment opportunity to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record), disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veterans' status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.

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