Server - Regalo - PT
1 week ago
We are seeking a skilled Server to join our team at Hollywood Casino at Toledo. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.
Responsibilities:
- Interact with guests and co-workers in a helpful, positive, and professional manner
- Set up, stock, and service assigned areas, including tables, counters, and beverage stations
- Remove dirty dishes, glassware, and soiled linens from tables and countertops, and transport to the dish area
- Monitor and replenish stock items in assigned areas in a neat, accurate, and timely fashion
- Refill water glasses, coffee cups, butter/condiments, bread, and carry orders to tables as needed
- Maintain a clean and sanitized work area, including tables, counters, and floors
- Partner with the culinary team and other servers to ensure coordinated work flow during shifts
- Meet or exceed all state and company sanitation requirements (ServSafe)
- Adhere to regulatory, safety, and departmental policies
- Support safety and accident prevention programs
- Present yourself as a credit to the company and encourage others to do the same
Requirements:
- High school diploma or equivalent
- One year of experience serving in a fine dining establishment
- Knowledge of food and wine
- Excellent interpersonal skills
- Good oral and written communication skills, fluent and literate in English
- Ability to respond calmly and make rational decisions in stressful situations
- Able to stand and walk for entire shifts
- Must be able to lift trays of food above shoulder level for a distance of up to 50 yards
- Tolerate areas of cold and high temperature in excess of 115 degrees
- Must be able to listen and respond to visual and aural cues
- Must be able to tolerate areas containing high noise levels and bright lights
- Successful or better performance against Performance Appraisal Standards
- Teamwork ability to work collaboratively within the outlet for effective day-to-day operations
- Compliance with all regulatory, governmental, and safety requirements
- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
- Knowledge of and compliance with department, property, and company policies and procedures
About Us:
We are a leading provider of integrated entertainment, sports content, and casino gaming experiences. Our 43 destinations across North America offer a unique and exciting experience for our guests. We are committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.
We are an equal opportunity employer and welcome applications from diverse candidates.
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