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Residential Sales Consultant

2 months ago

Nashville, Tennessee, United States MI Homes Full time
Position Overview

M/I Homes, a distinguished homebuilder with over four decades of expertise in constructing quality residences, is in search of a committed individual to fill the role of a New Home Consultant. With a foundation built on outstanding customer service, M/I Homes has successfully assisted more than 140,000 homeowners in achieving their aspirations across 17 markets nationwide.

As a New Home Consultant, you will be instrumental in guiding our clients through the home purchasing process. Your duties will encompass presenting our product features, floor plans, and designs tailored to meet the unique requirements of each client. You will act as a reliable advisor, working alongside internal teams to guarantee a smooth homebuilding experience and customer satisfaction throughout the entire journey.

Key Responsibilities:

  • Transform visiting customers into prospective homeowners within our new home communities.
  • Leverage various resources to drive sales, including marketing materials, model homes, and realtor partnerships.
  • Achieve monthly, quarterly, and annual sales and customer service objectives with minimal oversight.
  • Stay updated on market trends and competitors to uphold M/I Homes' leading position in the industry.
  • Inform potential buyers about M/I Homes' offerings, community benefits, financing options, and more.
  • Serve as the primary contact for homebuyers, offering support from the initial consultation to home closing.
  • Collaborate with internal teams and participate in division meetings to ensure effective communication and a seamless homebuilding process.
  • Maintain M/I Homes' brand reputation by overseeing community appearance and home upkeep.

Qualifications:

  • Associate's degree preferred, but not mandatory. Equivalent training in sales and marketing is acceptable.
  • A minimum of 2 years of relevant experience in new home sales within the housing sector, demonstrating a successful track record in both sales volume and customer satisfaction.
  • Goal-oriented with the ability to balance individual and collaborative teamwork.
  • Exhibits adaptability, confidence, creativity, resilience, self-motivation, and a customer-service focus.
  • Strong communication skills, including active listening, observation, negotiation, selling, and organizational abilities.
  • Proficient in computer skills and open to adapting to new technologies.
  • Must currently possess and maintain all necessary state and local real estate licenses.

Work Environment:

  • Weekend work is required.
  • Comfortable working outdoors in varying weather conditions.
  • Must have a personal cell phone for business purposes and a valid driver's license.
  • Ability to demonstrate homes with multiple levels and various stages of development.

Benefits:

M/I Homes provides a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more.

If you are interested in pursuing a career in our sales team but do not meet all qualifications or experience requirements, we encourage you to consider applying for a Sales Associate position. Sales Associates receive targeted training from our skilled sales leadership team, preparing them for a successful transition to the M/I Homes New Home Consultant role.

We are dedicated to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities in which we operate. At M/I Homes, you will be part of a team committed to fulfilling dreams and delivering exceptional service to our clients. We are an equal-opportunity employer committed to maintaining a drug-free workplace.