IT Help Desk Supervisor

16 hours ago


Sioux City, Iowa, United States Computer Integration Technologies Inc Full time
Job Title: IT Help Desk Supervisor

Are you a tech-savvy leader looking to make a real impact in the IT industry? We're seeking an experienced IT Help Desk Supervisor to join our team at Computer Integration Technologies Inc.

About the Role:

As an IT Help Desk Supervisor, you will be responsible for leading a team of IT Support Engineers and providing top-notch customer service to our clients. You will oversee daily operations, mentor and guide your team, and respond to customer calls and inquiries. Your expertise in troubleshooting and problem-solving will be essential in delivering effective and timely support solutions.

Key Responsibilities:
  • Lead a team of IT Support Engineers and provide guidance and mentorship
  • Respond to customer calls and inquiries, offering guidance for complex cases
  • Oversee daily operations and ensure CIT processes and procedures are followed
  • Deliver KPI results in customer satisfaction rate, service level, and response time
  • Participate in ongoing education and training
Requirements:
  • 4+ years of experience supporting customers and troubleshooting help desk tickets in multiple IT areas
  • Direct experience leading and mentoring a team of technical individuals
  • Basic to intermediate Microsoft 365 knowledge and support experience
  • Basic to intermediate Active Directory design, implementation, and administration skills
  • Ability to solve problems independently and as part of a collaborative team
Preferred Qualifications:
  • CompTIA A+, Network+, or relevant Microsoft certifications
About CIT:

At Computer Integration Technologies Inc, we're dedicated to building strong customer relationships and delivering solutions that help businesses thrive. We value your expertise and support your personal and professional development. If you're ready to make a real impact and grow your career, this is the role for you.

Benefits and EEO Statement:

CIT offers competitive benefit, wage, and incentive programs. Benefits include medical, dental, vision, life & disability insurance, 401(k) with matching employer contribution, flexible work schedules, paid volunteer & parental leave time, flexible paid time off policy, and an employer-sponsored rewards & recognition program. CIT is an Equal Opportunity Employer.



  • Sioux City, Iowa, United States Restoration St Louis Inc Full time

    Position OverviewThe role of a Spa Massage Therapist at Restoration St Louis Inc involves providing exceptional skin care and relaxation services to our guests. This position requires a thorough understanding of various facial treatments and the ability to recommend suitable products based on individual skin concerns.Key ResponsibilitiesAnalyze Skin: Assess...

  • Teller Supervisor

    4 weeks ago


    Charles City, Iowa, United States First Citizens Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Teller Supervisor to join our team at First Citizens Bank. As a Teller Supervisor, you will be responsible for providing exceptional customer service, managing cash transactions, and supervising a team of tellers.Key ResponsibilitiesCustomer Service: Provide personalized service to customers, respond...


  • Sioux City, Iowa, United States KFC Full time

    About the RoleWe're seeking a skilled Shift Supervisor to join our team at KFC. As a Shift Supervisor, you'll play a key role in ensuring the smooth operation of our restaurant, leading a team of talented individuals to deliver exceptional customer experiences.Key ResponsibilitiesLead and motivate a team of restaurant staff to achieve high standards of...


  • Iowa City, Iowa, United States Panera Bread Full time

    As a Panera Bread Shift Leader, you will be part of a dynamic team where you can connect with our amazing customers, impact our growing business, and most importantly serve local communities.Come be a part of our team as a Shift Supervisor today! This is a great opportunity to begin developing your shift supervisor skills to prepare you for a potential...


  • Sioux City, Iowa, United States LHC Group Full time

    Job Summary:The Home Care Licensed Practical Nurse is a vital member of our team at LHC Group, providing high-quality clinical services to patients in their homes. As a Private Duty LPN, you will be responsible for delivering patient-centered care, working closely with our interdisciplinary team to ensure the best possible outcomes.Key...


  • Sioux City, Iowa, United States Lifepoint Rehabilitation Full time

    Job Title: Speech Language PathologistAt Lifepoint Rehabilitation, we are seeking a highly skilled Speech Language Pathologist to join our interdisciplinary team. As a Speech Language Pathologist, you will play a vital role in helping our patients recover and regain their speech, language, and cognitive abilities.Key Responsibilities:Provide individualized...


  • Sioux City, Iowa, United States Lifepoint Rehabilitation Full time

    Job OpportunityAbout the RoleLifepoint Rehabilitation is seeking a skilled Speech Language Pathologist to join our team.As a Speech Language Pathologist, you will play a vital role in helping our patients recover and improve their speech, language, and swallowing abilities.You will work closely with our interdisciplinary team to develop and implement...


  • Sioux City, Iowa, United States Five Star Nursing Full time

    Join Our Team as a Licensed Practical NurseWe are seeking compassionate Licensed Practical Nurses (LPNs) to work within our client's facilities, providing follow-through of the physician-established plan of treatment and working under the supervision of the RN Supervisor. As a Five Star Nursing team member, you will have access to:BenefitsFlexible Scheduling...


  • Sioux City, Iowa, United States Lifepoint Rehabilitation Full time

    Job DescriptionRole SummaryLifepoint Rehabilitation is seeking a skilled Speech Language Pathologist to join our team. As a Speech Language Pathologist, you will play a vital role in helping our patients recover and improve their speech, language, and swallowing abilities.As a member of our interdisciplinary team, you will work closely with doctors, nurses,...

  • Bar Porter

    5 days ago


    Sioux City, Iowa, United States SCE Partners LLC Full time

    Job SummaryWe are seeking a skilled Bar Porter to join our team at SCE Partners LLC. As a Bar Porter, you will be responsible for providing exceptional guest service, maintaining a clean and well-organized work area, and supporting bartenders' needs.Key ResponsibilitiesSet up bars for operation, cut fruit, stock ice, and empty garbage.Support bartenders'...


  • Sioux City, Iowa, United States NYU Winthrop Full time

    Job SummaryWe are seeking a skilled MRI Technologist to join our team at NYU Langone Health. As a key member of our imaging services team, you will be responsible for operating Magnetic Resonance Imaging equipment to produce high-quality diagnostic images. Your expertise will play a critical role in helping our radiologists provide accurate diagnoses and...

  • Nurse Practitioner

    1 week ago


    Sioux City, Iowa, United States BrightSpring Health Services Full time

    Job Title: Registered Nurse - PRNWe are seeking a skilled Registered Nurse to join our team in Woodbury, TN. This is a great opportunity to work with a flexible schedule, providing essential one-on-one care to individuals in their private home.About the Role:Provide care to patients in a safe and timely manner using acceptable nursing skills and best...


  • Sioux City, Iowa, United States FLSmidth & Co. AS Full time

    About the RoleWe are seeking a skilled Maintenance Technician to join our team at FLSmidth & Co. A/S. As a key member of our maintenance team, you will be responsible for the assembly and maintenance of our world-class machines, ensuring they are in optimal working condition.Key ResponsibilitiesAssembly and Maintenance: Assemble new machines and perform...


  • Sioux City, Iowa, United States BHS Corrugated & Robotics Full time

    {"h1": "Preventative Maintenance Technician", "p": "At BHS Corrugated North America, we prioritize preventative maintenance to ensure our advanced machinery runs efficiently. We're seeking a detail-oriented Maintenance Technician who takes pride in proactive care, ensuring our equipment operates at peak performance and minimizing unplanned downtime.", "ul":...


  • Sioux City, Iowa, United States Prairie Farms Dairy Inc Full time

    Job Title: CDL Class A Route DriverWe are a tight-knit group with a family feel, proud of who we are and where we come from, and enjoy helping our community.Our hard-working team is in need of a full-time Class A Route Driver in Woodbury. The ideal candidate will have a positive, "can-do" attitude with relevant driving experience and a current Class A CDL...

  • Production Supervisor

    2 hours ago


    Orange City, Iowa, United States Randstad Full time

    Job Title: 2nd Shift Production SupervisorWe are seeking an experienced Production Supervisor to join our team on 2nd shift in Orange City, IA. This is a direct hire opportunity.Job Summary:The successful candidate will be responsible for leading the production team in day-to-day operations to meet production, safety, and quality requirements. They will...


  • Sioux City, Iowa, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Our...


  • Sioux City, Iowa, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.Our...


  • Orange City, Iowa, United States Northwest Iowa Community College Full time

    Job SummaryThe IT Support Specialist is responsible for the configuration, installation, and maintenance of desktop/laptop computers, printers, scanners, phones, and their associated software. This role provides Help Desk support, tracks service tickets, and coordinates work requests. The Specialist maintains the inventory of equipment, licenses, and...

  • Lead Nurse

    5 days ago


    Sioux City, Iowa, United States Fairview Health Services Full time

    Job Title: Lead RNOverviewM Fairview Health Services has an immediate opening for a Lead RN to join our team at the M Fairview Woodwinds Clinic located in Woodbury, MN. As a leading healthcare provider in the state, we offer a collaborative and supportive work environment that fosters growth and development.This is a Monday - Friday day shift opening, with...