IT Support Specialist

3 days ago


Orange City, Iowa, United States Northwest Iowa Community College Full time
Job Summary

The IT Support Specialist is responsible for the configuration, installation, and maintenance of desktop/laptop computers, printers, scanners, phones, and their associated software. This role provides Help Desk support, tracks service tickets, and coordinates work requests. The Specialist maintains the inventory of equipment, licenses, and Microsoft Office subscriptions. Additionally, they assist with website maintenance and digital media/editing projects.

Key Responsibilities
  • Configure, install, and maintain desktop/laptop computers, printers, scanners, phones, and their associated software.
  • Provide Help Desk support and track service tickets.
  • Coordinate work requests and maintain the inventory of equipment, licenses, and Microsoft Office subscriptions.
  • Assist with website maintenance and digital media/editing projects.
Requirements

This position requires a high level of attention to detail, problem-solving skills, and creativity. An associate degree in computer science, information systems, or a related field is preferred. Prior related work experience in a healthcare setting is also preferred.



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