Operations Manager

5 days ago


Southington, Connecticut, United States Smashburger Full time
Job Title

Operations Manager at Smashburger

We are seeking an experienced Operations Manager to oversee the daily operations of our restaurant, driving sales growth and delivering exceptional customer experiences. The ideal candidate will have a strong background in leadership and excellent communication skills.

About the Role:

  • Lead front-of-house and back-of-house teams to achieve high levels of customer satisfaction and sales performance.
  • Maintain a clean, safe, and organized restaurant environment that meets company standards.
  • Manage labor costs, inventory, and cash handling procedures to minimize losses and maximize profitability.
  • Coach and develop employees to meet performance expectations and improve overall guest experience.
  • Ensure compliance with food safety regulations and maintain accurate records.

Salary Information:

The estimated annual salary for this role is $45,000 - $60,000, depending on location and experience.

Requirements:

  • Previous management or shift leader experience in the hospitality industry.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Strong communication and leadership skills.
  • Basic math skills and accuracy with cash handling procedures.
  • Physical ability to stand for extended periods and lift up to 50 pounds.


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