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Concessions Team Lead

2 months ago

Jacksonville, Florida, United States Delaware North Full time
About the Opportunity

Delaware North is seeking a Concessions Lead to join our team at EverBank Stadium in Jacksonville, Florida. As a Concessions Lead, you will be responsible for leading a team of food service professionals to provide exceptional guest experiences.

Key Responsibilities
  • Assign duties to team members and provide training and guidance
  • Investigate and resolve customer complaints regarding food quality, service, or accommodations
  • Manage labor and profit loss to ensure optimal business performance
  • Ensure proper cash handling and tip record-keeping for the shift
  • Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
  • Perform other duties as assigned
Requirements
  • Experience working in a restaurant or food service environment required
  • Minimum of 2 years' of supervisory experience preferred
  • Ability to implement rules and direct employees
  • A true desire to satisfy the needs of others in a fast-paced environment
  • No college degree required
Physical Requirements
  • Constant standing, walking, bending, reaching, and repetitive motions
  • Ability to lift stock up to 50 pounds occasionally
  • May be required to work outdoors or in variable temperatures depending on the season
Benefits

Delaware North offers a comprehensive benefits package, including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.