Flexible Banquet Attendant

2 weeks ago


New York, New York, United States Westchester Country Club Full time

On-Call Banquet Server

Location: Rye, NY

POSITION OBJECTIVES:

At Westchester Country Club, the Banquet Server is dedicated to delivering exceptional service that surpasses guest expectations by proactively addressing their needs. To achieve this, each Banquet Server must maintain a polished appearance with a well-fitted uniform, possess comprehensive knowledge of service techniques, communicate effectively, exhibit a positive attitude, collaborate well within a team, and demonstrate a willingness to go above and beyond.

The role involves catering to the needs of members and guests in accordance with established dining etiquette and performing various tasks to ensure outstanding service during banquets. Availability for holidays such as Easter, July 4th, Thanksgiving, and Christmas Eve is essential.

ESSENTIAL JOB FUNCTIONS:

  1. Execute assigned pre-event preparations.
  2. Manage designated service stations and assist colleagues as needed.
  3. Anticipate and respond to the needs and requests of members and guests.
  4. Participate in pre-event meetings to receive menu and service instructions.
  5. Follow all directives from the Captain or Banquet Manager.
  6. Assist in the setup of buffet stations.
  7. Serve members or guests promptly, placing dishes in front of each individual according to the Banquet Manager's instructions.
  8. Continuously check on guests to ensure satisfaction.
  9. Adjust napkins and tidy place settings during the event when guests are away from their tables.
  10. Pour and refill beverages, including wine, water, and coffee, as needed.
  11. Clear used dishes to the designated area, adhering to proper serving techniques.
  12. Monitor guests and respond to additional requests, noting when meals are completed.
  13. Report any guest complaints to a supervisor immediately.
  14. Perform assigned cleanup and closing tasks, including removing linens, bussing dishes, stacking chairs, and returning supplies to storage.

JOB CODE:



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